• Solution Engineer

    Location US-NC-Morrisville
    Job ID
    Regular Full-Time
  • Overview

    JAGGAER is the world's leading provider of comprehensive source-to-pay solutions. Some of the largest Commercial, Manufacturing and Life Sciences companies in the world trust JAGGAER with billions of dollars of annual spend. Additionally, JAGGAER is the leading procure-to-pay provider in the Higher Education and Government sectors. JAGGAER eprocurement and strategic sourcing customers across the globe have gained access to the best suppliers, with the best terms, on our scalable, customizable, user-friendly platform. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by powerful spend analysis, comprehensive contract management and efficient accounts payable solutions.


    The Solution Engineer is responsible for leading the consultative, value selling process supporting the achievement of quarterly booking targets.  This individual will collaborate with multiple account pursuit teams  on discovery, design and demonstration of JAGGAER solutions that will satisfy the business needs, eliminate challenges and drive objectives of our prospective customers. The Solution Engineer is a client-facing position that requires moderate to extensive travel that is offset by reasonable opportunities we have to conduct remote discovery and demonstration requirements.

    Principal Responsibilities

    • Within your area of competency(ies), perform the following in sales engagements:
      • Consultative discovery
      • Solution design exercises
      • Product demonstrations and script creation highlighting critical differentiators and value
      • Supporting presentation materials and documentation as appropriate
      • Estimated return-on-investment evaluation as appropriate
    • Provide support to Solution Principal – Vertical Lead engagements that may include,
      • Have an awareness and employ vertical specific key differentiators, value messaging, use cases and enhancement stories as applicable to the engagement
      • Complete demo preparations where an SP may conduct the actual demo
      • Prepare materials and documentation to be shared in an engagement (may or may not be vertical specific)
    • Maintain solution(s) knowledge and expertise related to product enhancements and development efforts
    • Continue to grow and develop your individual competencies across the JAGGAER suite of solutions (with a development plan in place)
    • Assess and prepare RFP responses as appropriate, coordinating with other team members as necessary
    • Understand solution integration methodologies, touch points, future visioning, etc.
    • Work with appropriate leadership to resolve scheduling conflicts and ensure full support of sales opportunities

    Position Requirements

    • 3+ Years technical/software enterprise sales experience
    • 3+ Years technical/software support/demonstration experience
    • Procurement product knowledge and/or related experiences
    • General knowledge and awareness related to some of the following procurement areas or solutions:
      • Spend Analysis
      • Supplier Information Management
      • Sourcing (traditional and advanced)
      • Contract Lifecycle Management
      • eProcurement
      • Accounts Payables
      • Direct Procurement related solutions
      • Specialized solutions such as Enterprise Reagent Management, Supplies Manager and Portfolio Savings Manager
    • Must have an expertise in a minimum of one product area
    • Must grow product expertise into a minimum of one solution area within 12 months (upstream, downstream, JAGGAER DIRECT or JAGGAER ADVANTAGE)
    • Travel up to 50%


    About Our Benefits 

    JAGGAER offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status and other protected class characteristics. We offer a generous benefits package including employee and family health, dental and vision coverage, reimbursement accounts for eligible medical expenses; company-paid life insurance, AD&D, short-term and long-term disability benefits; retirement plan with company match and generous paid time off benefits. Additional benefits include education and well-being reimbursements. 


    JAGGAER is an Equal Opportunity/Affirmative Action employer and will consider all applicants for employment without regard to race, color, religion, gender,  sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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