• Solution Specialist, Pre-Sales Consultant

    Location US-NC-Morrisville
    Job ID
    Regular Full-Time
  • Overview

    JAGGAER is the world's leading provider of comprehensive source-to-pay solutions. Some of the largest Commercial, Manufacturing and Life Sciences companies in the world trust JAGGAER with billions of dollars of annual spend. Additionally, JAGGAER is the leading procure-to-pay provider in the Higher Education and Government sectors. JAGGAER eprocurement and strategic sourcing customers across the globe have gained access to the best suppliers, with the best terms, on our scalable, customizable, user-friendly platform. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by powerful spend analysis, comprehensive contract management and efficient accounts payable solutions.

    Principal Responsibilities

    • Manage presales activities related to services:
      • Provide input into the preparation of RFP responses
      • Contribute to the preparation of proposals
      • Scope and author SOWs
      • Deliver implementation approach overview and presentations regarding services
      • Work with the Sales team to develop and define the market selling propositions for services, key delivery messages, and competitive differentiators
    • Involved in proof-of-concept activities to assist Sales in closing deals
      • Conduct focus groups or scoping sessions to address some of the specific requirements
    • Work closely with Sales solution consulting team to assess unique customer needs related to services
      • Right-size the services offering based on customer needs
    • Engage with clients and prospects as needed throughout the sales process to facilitate the sale
    • Support project managers and provide technical guidance and coaching proactively as well as in response to situations arising at client sites.
    • Maintain solution(s) knowledge and expertise related to product enhancements, development efforts and market trends
    • Work with the implementation team to define scope of project implementation to ensure a smooth transition from presales to the implementation team
    • Manage and position services to existing customers for the purpose of selling add-on services
    • Meet with existing customers to understand challenges and requirements and incorporate them in a proposal and/or SOW
    • Successfully achieve sales quotas set by company management on an annual basis
    • Continue to grow and develop your individual competencies across the JAGGAER suite of solutions
    • Understand solution integration methodologies, touch points, future visioning, etc.

    Position Requirements

    • 3+ Years technical/software support experience with background in relevant systems implementations, delivery and/or services
    • Demonstrated understanding of complex enterprise software solutions
    • Knowledge and proficiency in the procurement industry and solutions preferred
    • Ability to demonstrate skills and/or experience in the following:
      • Presentation skills
      • Verbal/written communication
      • Project management including multi-tasking, prioritization and self-motivation
      • Messaging and influencing with various organizational levels
    • Travel up to 40%, primarily domestic, but may occasionally require international travel



    About Our Benefits

    We offer a generous benefits package including employee and family health, dental and vision coverage, reimbursement accounts for eligible medical expenses; company-paid life insurance, AD&D, short-term and long-term disability benefits; retirement plan with company match and generous paid time off benefits. Additional benefits include education and well-being reimbursement benefits.



    JAGGAER offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status and other protected class characteristics.




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