Jagger

  • Supplier Integrations Consultant

    Location US-NC-Morrisville
    Job ID
    2018-2925
    Category
    Customer Operations
    Type
    Regular Full-Time
  • Overview

    JAGGAER is the world's leading provider of comprehensive source-to-pay solutions. Some of the largest Commercial, Manufacturing and Life Sciences companies in the world trust JAGGAER with billions of dollars of annual spend. Additionally, JAGGAER is the leading procure-to-pay provider in the Higher Education and Government sectors. JAGGAER eprocurement and strategic sourcing customers across the globe have gained access to the best suppliers, with the best terms, on our scalable, customizable, user-friendly platform. Our SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by powerful spend analysis, comprehensive contract management and efficient accounts payable solutions.

    As JAGGAER’s B2B integration project manager you are responsible for coordinating and facilitating customer and supplier integrations, resolving technical issues related to XML and/or EDI transaction testing, and escalating issues to complete integration projects according to agreed upon timelines. As a consultant you are expected to manage multiple concurrent implementation projects while ensuring our client’s needs are met.

     

     

    Principal Responsibilities

    • Serve as the supplier integration consultant for the client by translating business requirements into technical specifications and driving the delivery of electronic catalogs and XML integrations.
    • Support customers and suppliers in understanding JAGGAER’s supplier integration methodology.
    • Manage supplier integration project timelines and expectations from project kickoff through end-to-end testing and go-live.
    • Provide weekly status updates to all invested parties for each supplier integration project.
    • Provide technical guidance to suppliers for data and integration requirements as well as product functionality.
    • Configure electronic integration points and assist in troubleshooting failed cXML and/or EDI transmissions.
    • Identify and create business process change mechanics to streamline supplier integration methods.
    • Coordinate acquisition and preparation of electronic catalogs and customer specific price files from suppliers.
    • Utilize project management experience to adapt to the customer/supplier’s technical capabilities.
    • Manage multiple tasks/projects and deadlines simultaneously.

     

    Additional Principal Responsibilities specific to Implementation Role:

    • Coordinate with project teams to deliver projects on time and within scope.
    • Provide weekly updates to implementation project teams and client project teams.
    • Deliver project presentations to implementation project teams and client project teams.

    Position Requirements

    • Bachelors degree required.
    • Previous large software project implementation experience.
    • 3+ years business analyst experience in a software technology environment.
    • Previous project management experience.
    • Previous customer service experience.
    • Strong verbal, written, and interpersonal communication skills.
    • Strong troubleshooting and problem-solving skills.
    • Strong working knowledge of XML.
    • Knowledge of EDI and webMethods integration server is preferred but not required.
    • Broad knowledge of spend management and/or procurement, sourcing, category management strategies are a plus.

     

    Additional Position Requirements specific to Implementation Role:

    • Flexible and comfortable working in a matrix management environment
    • Experience with Agile project management methodology is preferred

     

    About Our Benefits 

    JAGGAER offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or military status and other protected class characteristics.  We offer a generous benefits package including employee and family health, dental and vision coverage, reimbursement accounts for eligible medical expenses; company-paid life insurance, AD&D, short-term and long-term disability benefits; retirement plan with company match and generous paid time off benefits. Additional benefits include education and well-being reimbursements. 

     

    JAGGAER is an Equal Opportunity/Affirmative Action employer and will consider all applicants for employment without regard to race, color, religion, gender,  sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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