JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.  For more information, visit www.jaggaer.com 

We are looking for a visionary, hands-on Director-level Software Architect to lead the design and development of JAGGAER’s next-generation AI and Agentic AI platforms.

This strategic and deeply technical leadership role sits within the Chief Data & AI Officer’s (CDAO) organization. You will report directly to the VP of Architecture & Innovation and work closely with cross-functional product, engineering, and data science teams to build a platform that integrates LLMs, multi-agent systems, MLOps, and enterprise-grade applications.

The ideal candidate has 15+ years of experience in backend engineering, frontend development, databases, and modern AI technologies and is ready to shape the architectural backbone of an intelligent, agentic enterprise platform.

Position Responsibilities:

• Architect the next-gen AI/Agentic platform that powers global enterprises' autonomous procurement and supply chain workflows.
• Design and lead the end-to-end architecture across backend systems, frontend frameworks, databases, and AI pipelines.
• Build a modular platform architecture that integrates open-source and commercial LLMs, SLMs, and agentic frameworks like LangGraph, CrewAI, AutoGen, or Haystack.
• Collaborate closely with MLOps, data engineering, and ML science teams to define infrastructure for retrieval-augmented generation (RAG), fine-tuning, vector search, and embedding orchestration.
• Partner with product and UX teams to deliver AI-native user experiences with real business impact.
• Evaluate and recommend platform stack choices for real-time orchestration of autonomous agents, knowledge graphs, and enterprise workflows.
• Mentor a team of senior engineers and act as a thought leader across the broader tech organization.
• Champion secure, scalable, cloud-native design patterns across AWS/Azure/GCP environments.
• Collaborate cross-functionally in a matrixed global organization, influence without authority, and lead with empathy.

Experience Must-Haves:

• 15+ years of hands-on software architecture and engineering experience across full-stack systems.
• Expert-level knowledge of backend technologies (e.g., Python, Java, Node.js, Go), API architecture, microservices, and event-driven systems.
• Solid grounding in frontend frameworks (React, Angular, or Vue) and modern UI/UX patterns.
• Proven experience deploying and scaling LLMs, SLMs, and agentic AI frameworks in production environments.
• Strong foundation in MLOps, including CI/CD for ML, model monitoring, retraining pipelines, and cloud-based data platforms.
• Deep knowledge of vector databases (e.g., Pinecone, Weaviate, Milvus), hybrid search, and embedding orchestration.
• Familiarity with enterprise-grade security, privacy, and compliance requirements in AI platforms.
• Demonstrated leadership in matrixed organizations with strong emotional intelligence (EQ) and the ability to inspire, align, and drive results.
• Proven success building platforms used by thousands of users or multiple internal product teams.

Preferred:

• Experience in procurement, supply chain, or ERP systems.
• Contributions to open-source AI or MLOps projects.
• Experience integrating with platforms such as SAP, Oracle, Workday, or ServiceNow.

Why JAGGAER?:

• Join a company defining the future of AI-powered enterprise procurement.
• Work on cutting-edge AI architecture that makes a global business impact.
• Collaborate with a world-class team across AI, engineering, and product leadership team.
• Competitive compensation, performance bonuses, equity opportunities, and full benefits.
• Culture of inclusion, purpose-driven innovation, and high performance.

What We Offer:

At JAGGAER, we are committed to supporting you and your family’s well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!

Our Values:

At JAGGAER, our values shape everything we do—from supporting customers and collaborating with teammates to building products and fostering our culture.

Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success.

Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results.

Be Adaptable: Embrace change, encourage innovation, and stay effective through significant transitions.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)