JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.

Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.  For more information, visit www.jaggaer.com 

This Architect-level position for a proven technical leader ready to shape enterprise-grade AI at scale. You will design, build, and operationalize the data pipelines, ML models, and LLM-powered agents that transform JAGGAER’s vast structured and unstructured data into real-time, actionable intelligence for global customers.

As part of the Chief Data & AI Office (CDAO), you’ll work inside a multidisciplinary team that owns the company’s data foundation and innovation agenda. Your work will directly influence the architecture of next-generation Agentic AI experiences across our $500B+ Source-to-Pay platform.

If you are looking to “get more hands-on experience” or “break into AI,” this is not the right role. If you already architect systems, set technical direction, and thrive in high-visibility, enterprise environments, keep reading.

Role Responsibilities:

• Data & Feature Engineering:
  • Architect and optimize scalable ingestion, ETL/ELT, and featurestore pipelines across OpenSearch, Snowflake, Redshift, and Redis.
  • Design semantic layers and vector indexes (Pinecone, OpenSearch) to power Retrieval-Augmented Generation (RAG) and Agentic AI workflows.
• Model Development & Experimentation:
  • Prototype, train, and evaluate predictive, prescriptive, and generative models in SageMaker and open-source frameworks.
  • Implement rigorous experimentation pipelines (A/B, champion/challenger testing) and convert insights into platform features.
• ML/LLM Ops:
  • Own CI/CD, monitoring, drift detection, and scalable inference for both classical ML and LLM pipelines.
  • Package models into reusable microservices with Terraform, Docker, and Kubernetes.
• Agentic AI Integration:
  • Orchestrate multi-agent workflows (LangGraph, CrewAI, etc.) that integrate with JAGGAER and third-party APIs.
  • Partner with product and frontend teams to embed AI-driven insights into customer-facing applications.
• Executive-Level Insight & Storytelling:
  • Diagnose complex customer data challenges and deliver insights via Tableau, Superset, Streamlit, or R/Python.
  • Influence executives and non-technical stakeholders with clear, compelling narratives rooted in data.

Minimum Qualifications:

• Bachelor’s or Master’s in Computer Science, Statistics, Math, or Data Science.
• 10+ years designing and deploying production-grade ML or data engineering solutions.
• Proven mastery of Python (Pandas, PySpark, scikit-learn, TensorFlow/PyTorch) and SQL.
• Deep experience with at least two enterprise platforms: OpenSearch, Snowflake, Redshift, Redis, Pinecone, SageMaker.
• Strong grounding in statistical modeling, supervised/unsupervised ML, and evaluation metrics.
• Fluency with Linux, Git, CI/CD, Docker, and orchestration frameworks (Airflow, Prefect, Kubeflow, or Dagster).
• Executive communication skills—you can brief senior leadership and board-level stakeholders.
• Preferred Qualifications
• Hands-on with LLM fine-tuning, RAG pipelines, or advanced prompt engineering.
• Cloud deployment experience (AWS Bedrock, ECS/EKS, Azure, or GCP).
• Familiarity with procurement, supply chain, ERP, or IoT sensor data.
• Contributions to open source, publications, or notable hackathon wins.

Why JAGGAER?:

• Work directly with the CDAO’s innovation team to shape the future of enterprise AI.  Your models and agents will be embedded directly into a platform that manages >$500 billion in spend.
• Influence platform direction from early-stage R&D.
• Collaborate with world-class talent in a fast-paced, impact-driven culture.
• Enjoy flexibility, purpose-driven work, and competitive compensation.

What We Offer:

At JAGGAER, we are committed to supporting you and your family’s well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!

Our Values:

At JAGGAER, our values shape everything we do—from supporting customers and collaborating with teammates to building products and fostering our culture.

Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success.

Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results.

Be Adaptable: Embrace change, encourage innovation, and stay effective through significant transitions.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)